To ensuring a smooth and zero-defect transition of goods and tasks from point of origin to point of destination, Total Group provides a range of value added services such as order processing, inventory management, invoicing, insurance, collection of funds, tax management, air cargo, pick and pack among others.

An important success factor in any business is the maintenance of a good credit relationship between the client and the customer. By performing the task of invoicing and credit management, Total Group helps to decentralise and localise this important financial relationship between a client and its customers with efficient time management, zero communication gaps and a smooth flow of work.

At Total Group, immense care is taken to provide the best vendors to the clients. Also managing and coordinating with vendors forms an important part of this function.

The company’s prowess in multi-modal transportation helps in pick and pack activities carried out by the company. Specialised tools and professional teams are deployed for packing operations, leading to zero wastage and no quality loss. Latest material-handling equipments such as forklifts, cranes, hydraulic stackers, pallet trucks, trolleys etc., ensure careful handling of the client’s goods, right from the point of pick-up to the point of delivery, thereby saving time and minimising costs.

The documentation process for controlling and organising the inventory is done at all the warehouses through a well-synchronised bar coding system. A team of professionals is assigned the task of documenting and recording the quantity of products available on a quarterly basis, thereby avoiding possibility of backlogs or dead stock as well as duplication of tasks.